Hum, in defence of HP, I should point out they have released drivers and
software for the scanners under NT 4.0, yesterday.  Perhaps you may wish to
inform that newsgroup.

The URL is www.hp.com/cposupport/scanners/software/sj211en.exe.html

As for the printers, I have had good success with the Laserjet 5siMX and NT
35.1/4.0, ablbeit without the lawnmower attachment.

Kind regards,

Denys. . .

Denys Beauchemin
Hicomp America, Inc.
[log in to unmask]        www.hicomp.com/hicomp
(800) 323-8863   (281) 288-7438  fax: (281) 355-6879



-----Original Message-----
From:   John Dunlop [SMTP:[log in to unmask]]
Sent:   Friday, May 02, 1997 8:33 AM
To:     [log in to unmask]
Subject:        Public Perception of HP

The following are extracts from a thread on a newsgroup which shows that
HP3000
people aren't the only people that get frustrated with HP.


Forget about trying to get support for HP scanJets under NT. It won't
happened
unless they JUST changed their mind. Called up tech support and they say
they
don't support the scanners under NT. PERIOD. From HP!
----------------------------------------------
Yes. That's embarrassing!

Especially as MS and HP just announced a
strategic cooperation to support NT.
-----------------------------------------------
Not just NT - HP provides no service support for any of their products
- not an interactive web site, not email service, not an 800 number.
They don't get it, they'll save a few pennies on support and then lose
future sales.

Sounds like a long range stock short.
-----------------------------------------------
HP's lack of support is pretty silly, when you consider their latest
advertising
campaign which indicates their engineers are so good they can do things
like
build a printer which will also mow grass.
Hmmmn, it can mow grass, but it won't work with NT. What's wrong with this
scenario?