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August 2004, Week 1

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Subject:
From:
Craig Lalley <[log in to unmask]>
Reply To:
Craig Lalley <[log in to unmask]>
Date:
Sat, 7 Aug 2004 06:23:02 -0700
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text/plain (88 lines)
Terry,

Did you seem my post earlier yesterday about a similar problem?

A couple of things...

1) LINKCONTROL @,A    (What does the HP3000 think of the network)
2) NETTOOL.NET-->RESOURCE-->DISPLAY (Are there enough resources?)
3) Are you getting any messages at the console

There was a network patch the system would hang, when the logfile changes
NMLG####, can you cooerelate the timestamp?

Please let us know, I have a very similar issue.

-Craig


--- "Simpkins, Terry" <[log in to unmask]> wrote:

> I am having a problem that has my entire staff stumped and I am hoping
> someone on the list has solved this sort of problem or has some ideas.
> Environment:
> - Windows 2000 servers
> - mixed 10/100 Mb connections (mostly 100)
> - HP3000/959-200
> - Dell Latitude D600 laptop with XP
> - Minisoft termulator
>
> On a small number of PCs we are experiencing:
> - occasional "hangs" when the user attempts to browse a drive on their PC.
> The drive could
> be a networked drive or even their "C" drive
> - other applications also are thought to exhibit occasional slowness, but
> this is much harder to quantify
> - sessions on the HP3000 are "dropped".  It acts like the network cable was
> unplugged.  It only seems
> to "drop" when you leave the session "unattended", but we have no "timeouts"
> set anywhere.  We do
> use Security/3000 but it is NOT set to timeout.  I set up SOS to run in
> "autoupdate" mode with a
> 300 second (5 minute) time and when within a few cycles it will disconnect.
>
> We have checked everything we can think of.  I'll list the ones I can
> remember, but I'm sure I'll leave
> something out of this list.
> - Updated virus signatures and scanned PCs using 2 different products (no
> virus found)
> - Updated signatures on SpyBot and AdAware and scanned (no problems found)
> - Moved the PC to a different location on the network.  I even went directly
> to the switch where the
> 3000 and the servers are connected.  I didn't expect this to solve the
> problem since another PC in my office
> sharing the entire connection didn't have the problem.  It didn't correct the
> problem
> - Defragged the drive
> - disconnected from all "networked" drives, still experienced the problem on
> "C" drive
> - Used "Fix-It" to look for problems in the directory of my PC.  It found
> some, but problem remains after
> the "repair".
> - Put a sniffer on the LAN to examine traffic patterns.  The engineer says
> "latency or congestion is NOT
> a problem, you are not taxing the LAN from a traffic standpoint".
> - I have discounted Minisoft because it is running on 50+ machines with no
> problems.
>
> I'm out of ideas.  I am starting to suspect a hardware problem, because I am
> seeing the same problem on a
> couple of these machines, but how in the world will I ever get Dell to admit
> to that?
> Any other ideas?
>
> Terry Simpkins
> N  y޶  ly܅܆+ޱZ  lzb  ey +" mj vڭb?Iai





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