Kirby Stiening wrote:

> When I first read that MPE/iX 5.5 would allow for true online backups
> I lept for joy.   No more having to log all users off before beginning
> the backup!!  No more waiting for the last user to finish work  before
> beginning the backup!!  WRONG!!   I contacted our third-party software
> vendor to find out whether they had experience doing online backups
> and they contacted HP.  It seems that I still have to get all users
> logged off and reset the log files BEFORE I can begin the backup.
> True,  the  attachment to the shaow logging system is only a couple of
> minutes, but I thought the whole idea was not to have to involve the
> users at all.  It seems that our vendor is getting the message from HP
> that they had NEVER considered the scenario of online backup AND
> database logging.  I find that a bit hard to believe!

Kirby,

The behavior discribed does not support my understanding of the
"TrueOnline" version of TSTORE. I believe that your vendor is mistaken
and that whomever they talked to at HP was possibly mis-informed.
However, I am aware that there have been some issues with non-HP
database products so before I go much furhter with this please reply
privately via e-mail as to the the name of the vendor and any tracking
information available like Service Request ("SR") or Call Id numbers
that will help me track things down on the HP side of this issue.  Best
Regards,

Jim Hawkins