Scott McClellan <[log in to unmask]> wrote:
...
>#2) There has already been a great deal of information written up
>on this issue and the CSY team is actively working on distributing
>all of the necessary information to all of the appropriate players.
>The list of "appropriate players" includes the support community,
>all of HPs partners (resellers etc), and customers. Much of this
>infomation has already been distributed, the support community
>is the most well informed. This is a big job and everyone is
>working as fast as is prudent.
>
>#3) I can certainly understand why everyone is so interested in
>this issue. From my perspective, everyone at HP involved in this
>problem has done a great job. Many people have put in a lot of
>extra effort to deal with this in a timely and professional manner.

I have been very impressed by the response from everyone at HP.


>  - There have been some mis-leading statements made about the problem
>    description. The problem has been characterized as a DBUTIL ERASE
>    problem, that is inaccurate. DBUTIL ERASE can expose the problem.
>    However, DBUTIL ERASE is a victum of the symptom, not the cause.
>    Several factors have to conspire for the problem to occur.

I can identify with Scott's comments, given the fact that "there have been
some [potentially] mis-leading statements made about" Adager in relation to
the fundamental problem.  For instance, Adager was "the innocent messenger
of the catastrophe" in some cases, and Adager was used in some other cases
in attempts to "fix damaged datasets" that did not result in the desired
consequences, due to the hopeless initial state.

People tend to apply convenient labels to things and such labels tend to
stick around.  The ill-named "DBUTIL/erase problem" label has been one of
these unfortunate instances where the poor messenger gets shot.  This is
nothing new, as the Ancient Greeks can attest :-)

I want to close by expressing my congratulations and my thanks to everyone
involved in tracking and solving this problem.
 _______________
|               |
|               |
|            r  |  Alfredo                     mailto:[log in to unmask]
|          e    |                                  http://www.adager.com
|        g      |  F. Alfredo Rego                       +1 208 726-9100
|      a        |  Manager, R & D Labs               Fax +1 208 726-2822
|    d          |  Adager Corporation
|  A            |  Sun Valley, Idaho 83353-3000                   U.S.A.
|               |
|_______________|