HP3000-L Archives

July 2003, Week 2

HP3000-L@RAVEN.UTC.EDU
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Subject:
Re: HP Website Survey (fwd)
From:
Duane Percox <[log in to unmask]>
Reply To:
Duane Percox <[log in to unmask]>
Date:
Wed, 9 Jul 2003 08:26:18 -0700
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Stan asks an interesting question:

>Is anyone who's going to HP World going to bring up the ITRC at
>any management/support round table?

I hate to be cynical, but I wonder why anyone would bother...

HP listens, but still does it 'their way' and only gives lip
service in this arena.

If I had a $1 for each time HP promised improvements in their
on-line support system(s) and never followed through (or made
it worse) I would be rich and could retire :-)

duane percox

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