HP3000-L Archives

December 2006, Week 1

HP3000-L@RAVEN.UTC.EDU

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From:
"Doherty, Thomas (Retirement)" <[log in to unmask]>
Reply To:
Doherty, Thomas (Retirement)
Date:
Mon, 4 Dec 2006 12:04:53 -0500
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HP announce
I feel like I'm caught in a Catch 22.



 



HP announces they are discontinuing support for the HP3000.



 



I setup a 3rd party support agreement one year prior to the end of HP

3000 support so I can have a HP T & M safety net for a year just incase

anything goes wrong.



 



Now that I'm locked into a support contract, HP announces they are going

to continue support till 2008.  Which is not bad, but they also say they

are discontinuing Predictive support at the end of this year.



 



I get a memo saying to see a document on ITRC, but that document just

says to call HP support than they will walk you through the process and

give you a new codeword.



 



I then contact HP and they say they will only do this if we have a

hardware support with HP...



 



What are you guys doing about this?









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