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September 2016, Week 4

HP3000-L@RAVEN.UTC.EDU
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Subject:
Re: Question on Network woes on 6.0
From:
Steve Cooper <[log in to unmask]>
Reply To:
Steve Cooper <[log in to unmask]>
Date:
Tue, 27 Sep 2016 07:23:54 -0700
Content-Type:
text/plain
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text/plain (33 lines) 
Have them give us a call.  I think we have support options that are quite
"affordable".

Steve

Steven M. Cooper
Allegro Consultants, Inc.
http://www.allegro.com/
(408) 200-4480

On Tue, Sep 27, 2016 at 6:06 AM, Ron Seybold <[log in to unmask]> wrote:

> Alan makes a good point. This customer used a third party support company
> faithfully, until that support vendor folded, "and the only options we
> found weren't affordable." Getting their 3000 up without requiring steady
> coolstarts will then trigger a revisit of that situation. Any server with
> critical customer data on it—which doesn't have a support vendor—relies on
> the largesse of the 3000 volunteers here.
>
> > Ah not knocking excellent informal support, just commenting that relying
> on someone happening to be around and reading an email to a news group for
> support of what appears to be a business critical application is skating on
> thin ice.
> >
> > Alan
>
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