Tom and Greg,

If there is/was a standard from HP regarding the Gold Books for the 3000s,
I'm not sure where it would be.  The binders tabs can't be too far from it,
though.  What we pushed as part of the training I mentioned in another post
was based on them.

The tabs in the Gold Book binder and what we suggested be kept in each were:
    * Available Services
        - copy of hp user license (one of the MANY pieces of paper that was
always floating around in the boxes when we unpacked and setup the 3000).
        - sheet containing name, telephone number and brief description of
procedure for logging calls for hardware, OS, and each installed software
(not covered by OS support).
    * Hardware Historical Records
        - hardware maintenance for the 3000's cabinets, processor, processor
board, mother board, power supplies, UPS, and modems.
    * Software Historical Records
        - software maintenance for the operating system, patches, and third
party software installations and upgrades.
    * System I/O Configuration
        - printouts of ODE/MAPPER run, SYSGEN/IO/LP, SYSGEN/IO/LD, DSTAT ALL
and SHOWDEV after any change to the system configuration.
        - printout of SUMMARY CONFIG from NMMGR.
    * Preventative Maintenace
        - schedule of PMs for the system and peripherals
        - instructions for maintenance of each piece of hardware on the
system, as covered in the accompanying documentation when purchased.
    * Computer
        - system inventory of hardware (using "System Equipment List" form),
where the description and serial numbers are the items not found elsewhere.
        - copy of packing slips for all the hardware that was unpacked
during installations.
    * Terminals and Personal Computers
        - custom spreadsheets used to document terminal configuration and
groupings.  This was specific to the Summit software running for credit
unions.  For each terminal/PC (virtual and serial), we tracked device
numbers for where receipts and reports printed, DTC numbers, branch
(location) names, user names, etc.
    * Printers
        - hardware maintenance records of system line printers.
    * Tape Drives
        - hardware maintenance records of system tape drives.
    * Disk Drives
        - hardware maintenance records of system hard drives.
    * Plotters
        - never used plotters, so we used this section to hold a printout of
SYSGEN/MI and SYSGEN/LO setups.
    * Installation Records
        - copies patchset loading instructions for the current release of
the OS, and software loading and enabling instructions for the version
currently in use.  This data was rotated out to another binder when
appropriate.
    * Customer Support Service Agreement
        - copy of our hardware contract.  You'd be surprised what you'll
learn reading it.

Does that provide a good starting point for you?
Rs~

Russ Smith
Systems Analyst, Cal State 9 Credit Union, Concord CA, rsmith AT
calstate9.comm
Programmer/Analyst, Problem Solved, Vacaville CA, rsmith AT cu-help.comm
3000L/SU-Talk participant, work AT rsmith.orgg

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