HP3000-L Archives

June 1998, Week 4

HP3000-L@RAVEN.UTC.EDU

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From:
John Lee <[log in to unmask]>
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Date:
Thu, 25 Jun 1998 11:44:12 -0500
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I agree with Tony.  Reseat the drive before you write it off.  It's often
times a simple fix.  Also check for a bent backplane or dented enclosure.

John Lee
Vaske Computer Solutions


>                In a previous life we had a similar setup. When the
>system 'stopped' one evening the RC and engineer put the blame on the
>drive. Since we were about to do the backup (24 hour*7 shop) this was
>not a good sign, a reload was not the best solution. In a last ditch
>attempt to avert the reload we took the drives out, re-inserted them and
>restarted, a number of times. Eventually the system booted with all
>drives OK!
>                The engineer then took another look at the
>enclosure/drives and decided it was in fact the enclosure back plane. We
>ran for 2 days with another potential failure hanging over us until the
>back plane was replaced. We had no more problems with the drives! I'm
>not saying that drives don't fail, but sometimes it is the easiest thing
>to put the blame on. Inserting a new drive may flex the back plane
>enough to temporarily solve the problem, maybe!
>                Tony Cousins
>
>                                -----Original Message-----
>                                From:   Neil Harvey
>[SMTP:[log in to unmask]]
>                                Sent:   Wednesday, June 24, 1998 8:03 AM
>                                To:     [log in to unmask]
>                                Subject:        Re: Help! 4.3 gb drives
>failing
>
>                        Our clients have also experienced failures of
>these 4.3GB drives (Half
>                        Height in a HASS).
>                        Also usually early in the cycle - but cartainly
>NO less inconvenient.
>
>                        In future, it may become policy to install new
>drives in a private
>                        volume, exercise the #$%@ out of them for a few
>weeks, power cycle them
>                        a LOT, and then move them tentatively into
>production, and advise the
>                        client to pay HP.
>
>                        Regards
>
>                        Neil
>
>
>                        > -----Original Message-----
>                        > From: Paveza, Gary [SMTP:[log in to unmask]]
>                        > Sent: Wednesday, June 24, 1998 2:50 PM
>                        > To:   [log in to unmask]
>                        > Subject:      Re: Help! 4.3 gb drives failing
>                        >
>                        > If you are referring to the 4.3 Seagate drives
>in the Jamacia
>                        > enclosures, we use them rather extensively
>(around 100+ of them).
>                        > They work rather well, but we also notice that
>usually when we install
>                        > a large number of them, we get a few failures
>right away.  If you can
>                        > make it past around the first month or so, you
>should be fine with
>                        > only minimal failures.  I can only guess that
>some batches of the
>                        > discs are destined to fail fast.
>                        >
>                        > Gary L. Paveza, Jr.
>                        > Technical Support Specialist
>                        > All opinions are mine and not those of my
>employer
>                        >
>                        > -----Original Message-----
>                        > From:   Nick Perna [SMTP:[log in to unmask]]
>                        > Sent:   Tuesday, June 23, 1998 11:32 PM
>                        > To:     [log in to unmask]@inetgw
>                        > Subject:        Help! 4.3 gb drives failing
>                        >
>                        > We have installed the new storage unit that
>holds 8 of the new 4.3 gb
>                        > drives (we have 4 drives installed in this
>unit).  These drives were
>                        > installed just two weeks ago and we've since
>had 2 of the drives fail.
>                        > And since they didn't fail at the same time
>we've been busy doing
>                        > reloads.  My question to all of you is:  Is
>anyone else having
>                        > problems
>                        > with these drives or was this just a fluke?
>We're down right now and
>                        > any input about the reliablitity of these
>drives is appreciated.
>
>

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