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Date: | Wed, 27 Apr 2005 10:24:38 -0700 |
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Re:
> Thanks Stan. We have been working with our support provider, Beechglen,
> who has been wonderful to work with.
good!
> We have had to piecemeal out account back by restoring what we can from
> different tapes. That is the strange part also. It appears that the
> partial backups were able to write a lot more good data than bad but the
> full backups were completely unusable.
Intuit had that kind of problem some years back ... their
support provider (I won't name them, but they've got 2 letters
in their name) left them high and dry. We spent several days
on site (spinning tapes, using Debug/iX, and writing a special
helper program) ... but we got all their files back, and kept
them in business. It was the second most satisfying support
problem we'd ever tackled.
Stan
--
Stan Sieler
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