Not an HP printer.  It is a Ricoh!  What do I do different for a Ricoh.

Thanks
Kent Wallace

>>> Donna Garverick <[log in to unmask]> 04/25/03 02:24PM >>>
KENT WALLACE wrote:

> 960 (network_address = 198.47.100.52

you're certain about this ip address, right?  btw, you can use the printer's dns name
(if it has one)  i like using the printer's name because printers have this way of
moving around and changing addresses without you knowing about it....

>      program_file = OUTSPTJ.PUB.SYS

this is an hp printer, right?

>      setup_file = PORTRT.HPENV.SYS)

and this file exists, right?

> I make sure it is open and started

was the printer spooled out while your were doing this work?  if so, try stopping the
spooler for this printer (it may take a bit of mucking as it appears something is
waiting to print....)...count to 10 (why?  it's good for your blood pressure :-) and
then start the spooler.

i believe the 'rule' (probably john burke's rule :-) is to make sure spooling is
stopped when changing npconfig.  the system doesn't handle the change dynamically.  by
having the spooling stopped, then changing npconfig, then restarting the spooling --
the system will re-read npconfig and all is well.   - d

--
Any sufficiently advanced technology is indistinguishable from magic.
   - Arthur Clarke

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