Craig,
I can help Jeff here as I maintain the OS and hardware for this system.
It is 7.0 PP2 and is up-to-date with reactive patches thru the end of
November. I will be applying two additional patches from December this
weekend.
The network card is a 10MB nic.
Dan Barnes
-----Original Message-----
From: HP-3000 Systems Discussion [mailto:[log in to unmask]] On Behalf
Of Craig Lalley
Sent: Thursday, January 15, 2004 1:41 PM
To: [log in to unmask]
Subject: Re: [HP3000-L] Mysterious problem on 979-200
Jeff,
I have a couple of questions.
What version of MPE/iX are you on?
Are you current with all reactive patches?
What type of NIC card do you have 10MB or 100MB?
Thanks,
-Craig
--- Jeff Stothart <[log in to unmask]> wrote:
> Hello all -
>
> I'm having a problem with one of our hp3000's and I'm a little
> stumped. Our company uses Tivoli to check to see if a system is 'up'
> (which I think to Tivoli that means it responds to a ping or a series
> of pings). I have an hp3000 that occasionally does not respond. When
> this happens, our trouble ticket and paging mechanism is triggered,
> and the support folks are in a state of nervousness until someone
> actually logs onto the system and sees it's still humming along.
>
> I initially thought it must be a network problem, but I've found
> something that has me questioning that. We use the Lund product to
> gather performance data, and it takes its performance 'snap shot'
> every 5 minutes. It's pretty good about being on time...sometimes the
> timestamp on one collection cycle is 6 minutes after the last one, but
> most of the time it's every 5 minutes. Well, during the time we're
> having the problem, it skips its collection cycle completely, so
> there's 10 minutes between cycles. This leads me to believe that
> there's something going on on the system that may be causing the
> problem.
>
> Does anyone have any ideas as to what to look at?
>
> Here's some more info:
>
> The problem has happened 4 times in the month of January, and 3 times
> in the month of December. The first occurrence was 12/8. I'm
> guessing the problem lasts for maybe 3 minutes (based on console
> history). The console does not show any messages during this time.
> The messages right before the problem starts are 'normal'. Same with
> the messages after the problem is cleared up. It looks like normal
> processing picks right back up.
>
> We put one patch on on 12/6 which looks unrelated to this problem.
>
> ODIMXE9B Online Diagnostics version A.75.03 - xt and fwu disk
> enclosure support
>
> This is a test system and the problem has only occurred during the
> evening hours or early morning hours. During the evening we run a
> Veritas network backup, and I can tell one was running during each
> occurrence of the problem when it happened in the evening. However,
> it's processes are always in the cs queue. I'm assuming that the Lund
> collection process fires off in the linear queue (need to verify that
> with Lund however), so it should get cpu time over the backup. Also,
> we've been running the Veritas backup for years without these problems
> occurring.
>
> For the morning problems, the one constant that I see in the
> performance data (the '10 minute snapshot performance data') is the
> NFT process. It's in the linear queue (bs), but it never shows up as
> a 'hog process'. In the mornings we do a lot of dscopying to this
> system, and also a lesser amount from this system to another hp3000.
> But again, we've been running these processes for a long time without
> problems.
>
> I've looked through the network logs and the system logs, and I don't
> see anything unusual compared to when the system was not having a
> problem.
>
> I've also noticed that on occasion it takes longer than normal to get
> to the initial Logon Prompt for this system.
>
> Any ideas would be greatly appreciated! Thanks- Jeff
>
>
> Jeff Stothart
>
> Visit LCI on the Web: www.lci-online.com
>
> Lawinger Consulting, Inc.
> 106 Central Ave, Suite A
> Osseo, MN. 55369-1243
> Tel: (763) 425-9284
> Office Fax: (763) 425-5483 Lotus Notes Fax: (651) 732-8212
> Email: [log in to unmask]
>
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