In message
<[log in to unmask]>, Jack
Connor <[log in to unmask]> writes
>Yes, Mark hired me in '78 in King of Prussia, then went on to create
>the HP Services org... Good man. He changed support from a sales give
>away to a recurring revenue stream with a real support plan/model.
>
>jack
Unfortunately it was that model that killed investment in the Software
that sold the HP3000. As I understand nothing from support revenues was
ever reinvested back into the software that drove the sales and support
revenues.
--
Alan Yeo
[log in to unmask] Just because you're paranoid
Phone +44 1684 291710 it doesn't mean someone isn't!.
Fax +44 1684 291712
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