In <[log in to unmask]> [log in to unmask] writes:

> > I'm having a rather difficult time contacting 3k & Assoc.  Any email I > sen
> nd
> to [log in to unmask] bounces back to me as undeliverable and their > 1-800-NETMAIL
> phone number is answered by a company that doesn't sound > anything like 3k &
> Assoc.
> >
> > Are 3k & Assoc. still in business?  If not, who, if anyone, is selling and >
> supporting NetMail/3000?

Sorry for your difficulty!

A glance at our mail logs shows your mail comes from a relay at PSI.NET; one
which they apparently can't configure correctly. It's listed in the ORBS
(online realtime blacklist service). (As an aside, you might want to mention
this to your support contacts at PSI; this means alot of organizations won't
accept email from you!)

3k Associates is very much in business; however all our sales and support are
now handled by Entrix Computing Ltd; the folks that answer the phone at
800-NetMail. They'll be happy to help you.

[We did get your fax as well and passed it on to Amy Floyd at Entrix, who
has likely contacted you by the time you see this.]

 -Chris Bartram

(P.S. I've added your domain to our local overrides file; so future email
 from you to us will go through - even if PSI doesn't fix their mail server)


______________________/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_
  Chris Bartram        Sales (US):   800 Net-Mail    Fax:+1 503 361-8895
   ______                         +1 503 361-8850    mailto:sales at 3k.com
  /__ |  \__________   Sales (Europe):+44(1480)414131 Fax:+44(1480)414134
 /  / | / ________     Sales (Pacific):+61 3 9488 4333 Fax:+61 3 9482 5124
|  /_ |<  ______       Tech Support:+1 503 361-8833
 \ __)| \ ___          mailto:support at 3k.com       Me: rcb at 3k.com
  \______/Associates,  PO Box 6003, Springfield VA 22150
_________________Inc._/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_/\_
Gopher: gopher.3k.com   Anon-FTP: ftp.3k.com  WWW: http://www.3k.com/