On Thu, Mar 6, 2008 at 10:36 AM, Gilles Schipper <[log in to unmask]> wrote:
> If my memory serves me correctly, some time after the 7933 was announced and became
> quite popular, HP had a massive "recall" in order to change faulty heads that were causing disk
> crashes.
>
>  This required CE's to replace the heads on any affected 7933 at the next opportunuity -
> usually the next preventative maintenance call.

oh yes...i remember this!  bit us hard...since the army in it's
infinite wisdom had decided to award our support contract to another
company.  neither tweedle-dum or tweedle-dee knew what to do.  after
day two of being down, with drive guts laying all over the floor....hp
was called in (on time and materials!) and had us back up within a
couple of hours.       - d

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