Problem is analyst not done by analyst, 
It done by non-technical top management
who is sold by big ERP vendor, salesman

Let say, you have automatic Quick Book entrries populate by all the people
who use ERP software, and you do not know how and why this transaction
was automatically populated, right or wrong, this check to pay or not...

cheers


Peter Chong
Sr. ERP/MRP Analyst.
L3 Communications
714.956.9200 x 363
http://www.powerparagon.com

>>> Noel Demos <[log in to unmask]> 01/25/00 01:14PM >>>


Peter Chong wrote:
> 
> Hi, Dave & Jeff.
> 
> That's why ERP vendor salesman makes a big bucks,
> sell those technical products to non technical management guys
> to make them to believe CAN ERP software will do everything that
> business need, illusion sellers.
> 
> Later, they spent a big bucks plus more big bucks for implementation on new
> off shelf software product then find out It won't do stuff, the salesman sold for
> to do, now management cover up start...
> 
What should one say here?  ANYBODY who buys a software package without
a good Help subsystem deserves what they get?  Unless the application
does something that is a completely new venture for the organization 
and the users have to be trained in the non computer aspects of the
application then ANYBODY who buys an application package that cannot
be operated by the their users has not done the required analysis
of the product.  

For example, you don't have to be an accountant to use QUICKBOOKS
but if you don't know what a check is all about, forget it  

nick D.