Stan writes:

>Hi,
>
>Is it just me (i.e., HP's code noticing the incoming IP address is
>mine, and reacting accordingly :),
>
>or
>
>have other people noticed that the HP Electronic Support Center doesn't
>work correctly if you deny it cookies?
>
>I went into my Netscape configuration (Options/Network/Prefrences/Protocols),
>and checked the "Show an Alert before accepting a cookie".
>
>Now, when I try to login to the HP Electronic Support Center, after clicking
>"Logon", Netscape alerts me that us-support.external.hp.com wants to
>set a cookie (HP-ESC-ID).
>
>I, of course, say "Cancel" (I don't like network cookies, just chocolate
>chip cookies).
>
>The logon *appears* to work, since I am presented with a search screen.
>But, every attempt to do a search results in another login screen.
>
>It's bad enough that the HP Electronic Support Center can't be used with
>bookmarks (they generate new, synthetic URLs for you), but cookies too?!?!
>(I mean, really, the synthetic URL is one of several *alternatives* to
>cookies!   You don't need them both.)

I get the impression the folks doing the programming for this site aren't
paying attention to the real world. Maybe they need to step from behind
their wall and see what its like on this side.

duane (just say no to cookies) percox