I used to have the same problem occur frequently after first installing
our Linejet 1000Q. I worked with HP on the problem and after doing a
number of things the problem occurs very infrequently anymore.
1. Be running the latest firmware code on the printer. There may be a
later version, but my version is 2.08F Part No. 357056
2. Plug the printer's network connection directly in a switch, not a
hub. This should help prevent the printer from listening to excess
network traffic.
3. I believe I also lowered the recommended buffer size of the printer
setup a bit. In my case it seemed that while printing many pages with
small amounts of data on them, waiting for the paper to TOF multiple
times it seemed to loose connection with the HP spooler forcing me to do
the ABORTIO/START/STOPSPOOL routine to reactivate. The smaller buffer
size seemed to solve the problem in this case and has shown no negative
side effects. I have the buffer size set to 8.
As I said, the printer still hangs, but very infrequently and for no
apparent reason. Sometimes, repeatdly pressing the online/offline
button will re-establish communication and continue printing. Not sure
why. Does not work all the time though.
Hope this helps.
Art Bahrs wrote:
> Hi James :)
> Ok... found out from the Response Center that this is a known issue that
> "happens very rarely" and that the only way is to bounce the box because the
> 3k has lost it's ability to talk to LDev 3400.
>
> But! the RC did give me a work around that is working very nicely... I
> am switching OF42 from 3400 to 3401 and it is able to print without any
> trouble... hence why the RC says that there is no way to clear the problem
> without bouncing the box. :( :(
>
> Oh... welll.... I will bounce the box late tonight after the Auto Show!
>
> Art "another late night... " Bahrs
>
> ----- Original Message -----
> From: "James Tollerson" <[log in to unmask]>
> To: <[log in to unmask]>
> Sent: Thursday, January 31, 2002 9:56 AM
> Subject: Re: [HP3000-L] Network Printer Seems Hung ??
>
>
>
>>Try using command UP then the printer ID to make sure that the connection
>>is open. What about STARTSPOOL?
>>
>>James
>>
>>
>>
>>>-----Original Message-----
>>>From: Art Bahrs [SMTP:[log in to unmask]]
>>>Sent: Thursday, January 31, 2002 12:50 PM
>>>To: [log in to unmask]
>>>Subject: [HP3000-L] Network Printer Seems Hung ??
>>>
>>>Hi All,
>>> Ok... I have a network printer that won't finish a job... see below
>>>for
>>>the output from the spooler command. I have aborted io to the printer
>>>repeatedly and no joy... usually when I see this I can ABORTIO
>>>stop/restart the spooler and it works!
>>>
>>>Any Ideas?
>>>
>>>I have included my setup from NPCONFIG for this printer too...
>>>
>>>Thanks,
>>>Art "puzzled again! " Bahrs
>>>
>>>:SPOOLER OF42;SHOW
>>>
>>>LDEV DEV SPSTATE QSTATE OWNERSHIP SPOOLID JOB STEP
>>>
>>>3400 00003400 *STOP OPENED OUT SPOOLER #O8275 DATA, WAIT FOR
>>>EOD
>>>
>>>NPCONFIG.PUB.SYS Settings:
>>> 3400 (network_address = 10.0.42.4 # Printer at Corvallis
>>> setup_file = OFSTD.HPENV.SYS) # Denkor Office Standard
>>>
>>>#
>>>Device Class: OF42
>>>
>>>* To join/leave the list, search archives, change list settings, *
>>>* etc., please visit http://raven.utc.edu/archives/hp3000-l.html *
>>>
>>* To join/leave the list, search archives, change list settings, *
>>* etc., please visit http://raven.utc.edu/archives/hp3000-l.html *
>>
>
> * To join/leave the list, search archives, change list settings, *
> * etc., please visit http://raven.utc.edu/archives/hp3000-l.html *
>
>
* To join/leave the list, search archives, change list settings, *
* etc., please visit http://raven.utc.edu/archives/hp3000-l.html *
|
