I am running a 987 with 1152 mb of memory.

Last night, at about 4 am, with no one logged on, the 987 shutdown. (I don't remember the error condition.) When we attempted to restart, the restart would stop at FLT 707C, which I have been told is a memory issue.

HPRC noted that we are running more memory that this system can support (to which I replied that many 3000's are running more memory than they 'support'). They then instructed us to remove the extended memory card, remove all but the memory boards in slots 0 and 1 and attempt to restart.
(We have in slots 0-7 128 mb memory boards from Newpoert Digital via Norco and in slots 8-11 32mb memory boards from HP)

FLT 707C again.

We then put two different 128 mb boards in slots 0-1 and attempted to restart.

FLT 707C again.

HP then said, sounds like the extender card and placed the call for us. We put all the memory boards back in the card, put it back in and the 987 came back up!!

The HP CE arrived with the wrong extender card (10 slots rather than 12), so we told him to come back with it early in the morning and we would run for the time being.

About 90 minutes later, system failed again. No system halt message, just FLT 7000 in the area where the function keys display.

Now I'm afraid we'll get in a p***ing match with HP over the third party memory, but if you want performance, more memory makes a difference and HP don't sell it. (I find it interesting that the 987 can only support the amount of memory equal to the number of slots on the extender card times the size of the largest memory boards availabel from HP).

Has anyone encountered this situation before and does anyone have any suggestions, since the HP alternative will be run with 128 mb on the new extender card.

thx
steve hammond
aamc
wash dc
[log in to unmask]