Connie -

It appears to be a server side problem.  I am using the current
version of Firefox on Linux, and it times out waiting on your server
to respond to the security handshake.  I haven't looked at which part,
but your website developer should be able to figure it out.  If not, I
can fix it for a fee.

- Peter


On 5/29/07, Connie Sellitto <[log in to unmask]> wrote:
> Hello HP community:
>
> We have a secure web server at http://secure.cfa.org which provides
> access to CFA services for our customers.  Some of our Vista users
> are reporting difficulty accessing this site, when their 'old' PC's
> had no problem.  (See below for an example - this customer found that
> by uninstalling McAfee he was able to access the secure site just
> fine).
>
> Any suggestions?  Have you run into this personally?  I invite any of
> you with the VIsta OS to try to access the page, (just see if you can
> get to the Login screen) and provide me some feedback.
>
> Many thanks in advance,
> Connie Sellitto
>
>
> === Message from a Vista user =====
>
> Hi Connie,
>
> I'm writing this from memory (as my Vista OS laptop is at home, and I'm
> at work).
>
> When I tell my browser to go to http://secure.cfa.org/ it comes back
> with "page can not be displayed."  This is using IE 7 with 256 bit
> encryption
>
> Vista gives you an option to "diagnose" the problem - and comes back and
> says it can not automatically fix the problem.
>
> When I tell my Firefox browser to go to this website - it returns a
> blank page.
>
> I even went so far as to download and try Opera browser last night - and
> it also did not return any page.
>
> Note:  All browsers can get to www.cfa.org with no problems.
>
> I have been doing lots of reading on accessing gated/secure websites
> with VISTA and problems users are having - and stumbled across a blog
> where someone acknowledged security anomalies between Vista and these
> types of sites - and suggested there was a server side patch that needed
> to happen (though I can not find that blog again - I've looked).
>
> The computer/screen doesn't lock up - it just doesn't return the
> website.  I know my computer is accessing secure.cfa.org, as the menu
> bar tells me "waiting for secure.cfa.org" - as well as the fact I can
> ping the address with no troubles.
>
> In IE 7 - I've even gone as far as adding *.cfa.org as a trusted site
> and adding secure.cfa.org as a trusted site.
>
> That's all I can remember from memory - tonight when I get home - I'll
> try again and give you the exact verbiage from the Internet Explorer 7.
>
> I'm still reading more from the various blogs and boards on the web and
> trying other suggested solutions - but to this point - I have not found
> a solution.  If I do run across the blog that suggested a server side
> patch - I'll forward that do you as well.
>
> If you have any suggestions for me Vista setting-wise - I'm open to
> trying it.  I feel it is a Vista issue and not a browser or server issue
> - since all my other computers (running other operating systems) work
> fine, and none of the browsers I've tried on my Vista machine seem to be
> able to return the website.  It seems like it is some security issue -
> but I've turned off every security "bell and whistle" I've been able to
> find - to no avail.
>
> Open to suggestions :-)
>
> Jay
> ============
>
> --
> Connie Sellitto
> Programmer/Analyst
> 732-528-9797 ext 18
>
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