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Date: | Thu, 28 Sep 1995 14:54:12 -0400 |
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>I have 19 dedicated printers on dtcs. We have 4 hubs, and are using a
>combination of 2934s and laserjets. I have one 2934 that causes me problems.
>It is configured like the others, but it appears that certain spoolfiles cause
>the spooling for that printer to stop. This occurs after that certain file has
>printed, but the file doesn't disappear from the system. It goes back to a
>ready state. When the spooler is restarted, the whole process happens again.
We had these exact symptoms about 2 years ago on several DTC attached 2934
printers. As an additional oddity in our scenario, we found that the
spoolfile could be altered to another printer in a deferred state, then
altered back to the origional printer where it would complete.
Our answer from HP was a patch to DTC Manager version 14.1. The patch was
14.10.I. You might want to check this DTC to see if it has the same
ROM/firmware versions as the others.
Joe Smith
202-872-2190
[log in to unmask]
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