I agree. There have been times that I am told I will be called back and
never do until 2 days later on some cases. And,I always get calls on
problems that no one seems to know about, so I have to wait until they
can get a hold of someone who they can ask to help me out.

Thanks
Chris Mendoza
Flow Products, Inc.
MIS Department
Desk (281)934-6318
Fax   (281)934-6034
Email: [log in to unmask]


 -----Original Message-----
From:   Dave Knispel [SMTP:[log in to unmask]]
Sent:   Wednesday, November 10, 1999 10:47 AM
To:     [log in to unmask]; Chris Mendoza
Subject:        Re: JOBPAK from Nobix



We're using JobPak 6.1c.  What problems are you having?  Support has
seemed to fall off.  I used to email them questions and get a response on
the same day.  Now that's not happening.  I get beter results calling.
 But even then, the level of expertise has fallen off.
David Knispel
[log in to unmask]
Phone: 513-248-5029
Fax: 513-248-2672
 ----- Original Message -----
From:   James Kilgo <[log in to unmask]>
To:     <[log in to unmask]>
Sent:   Wednesday, November 10, 1999 11:33 AM
Subject:        JOBPAK from Nobix


I am curious if anyone else on the list is using JOBPAK from Nobix
(Formerly NSD).  I have used this product for many years and have been
satisfied...until now.  I just upgraded from version 5.1e to 6.1c and I
have had nothing but problems.  If anyone out there uses this product I
would like to here from you.  I am not having great luck with the support
either.  In the past (NSD days) when I used support I have better
results.  Please email me privately if you are a user of this product I
would like to here how this new version is working for other shops.
Thanks
Jim Kilgo
Nicor Products, Inc.