Jeff Kell wrote in message ...

<snip>


>We first saw this with LJ4000N printers.  When it gagged, if
>headers were on, it would reprint headers (if it screwed up
>then).  We started with pjl_supported=true but disabling this
>often cleared this up; however, I've seen it a few times with it
>set to false. We're on 5.5pp7.


<snip>


>
>(Oddly enough, this only happens on *some* 4000N's but not all).
>
>We also have bizarre problems with a C640D.  I won't even mention
>the LPQ1200.
>


Hi Jeff,


yes, there is a problem with all HP LaserJet printers with active PJL
feature JOBID (job ID reporting) and the current MPE/iX network spooler
which simply does not understand the PJL answers from the printer in that
case and map the unknown answers to powerfail behaviour.
By factory default this feature is disabled at all LaserJet devices but
there seems to be a bunch of UX and NT software which activates it!

Refer to service request JAGac57117 within 'HP IT Resource Center' and/or
contact your friendly HP RC to ask for current progress of the fix and (a)
valid workaround(s)!


Holger Wiemann
HP Central European MPE/iX Competency Center, Germany