Jeff Kell ([log in to unmask]) wrote:
: Gavin Scott wrote:
: >
: > Jerry writes:
: > [...]
: > > Computer/Hewlett-Packard is moving much of its technical and
: > > customer support operations offshore.
: >
: > Someone here recently had occasion to call DELL for tech support and
: > found himself talking to someone in India!
:
: Likewise for McAfee, but rather than telephone support (which I hate,
: especially the queues) it was an online "chat" format (which I like, a
: lot!).  I think it was one of those liveperson.com supported things
: (also ran into that with APC for UPS question).
:

Future McAfee development will be done in India...

   http://www.nrilinks.com/nrinews/F3118.htm
   Network Associates To Invest $15 M In India, Develop McAfee

  "BANGALORE: Computer security provider Network Associates Inc on
   Thursday launched its Indian software development centre and said it
   plans to invest $15 million in the unit by the end of 2003.
   The centre will initially develop the firm's flagship McAfee
   anti-virus products.

   The Santa Clara, California-based company said in a statement it plans
   to employ 100 engineers in its Indian centre this year.
   It joins Texas Instruments, Motorola and many software majors in
   setting up similar centres in India, tapping into the nation's army of
   software and engineering workers, available at sharply lower wages
   than their overseas counterparts."


--Jerry Leslie   (my opinions are strictly my own)
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