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February 2003, Week 1

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Subject:
Re: HP is listening... (Worldwide Customer Survey)
From:
fred White <[log in to unmask]>
Reply To:
fred White <[log in to unmask]>
Date:
Thu, 6 Feb 2003 08:57:57 -0700
Content-Type:
text/plain
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text/plain (27 lines) 
On Thursday, February 6, 2003, at 08:00 AM, Debbie Lawson wrote:

....................

> 2.  Closed-ended questions with 5 point satisfaction ranking scale
> -indicate
> your level satisfaction by selecting a rating from 1-5.  Ratings are as
> follows:
> a.  1= not at all satisfied
> b.  2= mostly dissatisfied
> c.  3=neither satisfied or dissatisfied
> d.  4=mostly satisfied
> e.  5=very satisfied

Please replace "1= not at all satisfied" with "1=very dissatisfied".
Better balance.

Also "3=neither satisfied or dissatisfied" with "3=neither satisfied
nor dissatisfied". Better grammar.

...................

Fred White

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