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January 2000, Week 3

HP3000-L@RAVEN.UTC.EDU
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Subject:
Re: OT, moderately: Looking for a Help-Desk Management application
From:
Dassa <[log in to unmask]>
Reply To:
[log in to unmask]
Date:
Thu, 20 Jan 2000 08:13:54 GMT
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On Wed, 12 Jan 2000 04:29:20 -0500, Christian Lheureux
<[log in to unmask]> wrote:

>Hello fellow listers !
>
>I am looking for an application package capable of handling the various
>functions of a Call Center / Help-Desk :


We currently use Heat, a demo is available from
http://www.bendata.com/

Dassa

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