HP3000-L Archives

September 1998, Week 4

HP3000-L@RAVEN.UTC.EDU

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Subject:
From:
Joe Geiser <[log in to unmask]>
Reply To:
Joe Geiser <[log in to unmask]>
Date:
Tue, 22 Sep 1998 07:24:07 -0400
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Gary Biggs says after Andreas Schmidt,

> I was just as surprised as you were. I've got a pet peeve
> going regarding ODBCLINK/SE right now. There are too many
> undocumented settings and the US response center does not
> know very much about the product. Communication HAS to
> improve with this product. The status quo is unacceptable.

Absolutely - a one paragraph sheet instructing the user to pull another copy
of the client and install it would suffice.

Also, changing the client is not as easy as it sounds.  Whether it's
ODBCLink/SE, or any of the others - when you have more than 10 desktops,
changing the client is a PITA.  More of a PITA is when the server is updated
and requires a client update, and there is no mention of it anywhere.

Caveat Emptor means Let the Buyer Beware in Latin.  Maybe Wirt can translate
"Let the End User Beware" for us :)

Best Regards,
Joe

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Joe Geiser, Senior Partner, CSI Business Solutions, LLC
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