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Brice Yokem wrote:
> On Tue, 24 Mar 2009 19:21:17 +0000, Roy Brown wrote:
> Brice Yokem writes
>>
>>> When I got this OS for my Laptop, they did not tell me you cannot
>>> fax a document from it ... I used to be able to do this on WinXP, 
>>> where the fax modem could be set up like it was a printer.
>>>
>> Let me get this straight - you had an XP machine with a working fax
>> modem, you put VHP on it, and now the modem no longer does faxing?
>>
>> Or what?
>> --
> 
> I bought a new laptop with Vista Home Premium for use when travelling.
> ...
> My desktop with WinXP allowed the fax modem to be used like a printer
> ...
> The VHP machine has what is called a soft fax,

"modems" in general, and "laptop modems" in particular have been
"winmodems" for years now [ask any Linux Geek...]  A "winmodem", or
"soft" modem as the GS guy called it, is essentially nothing more than a
CPU controlled tone generator, and all the "modem"-ing is done in
software using the power of your CPU rather than a dedicated/discrete
chipset to do the work.  Can you guess the price of "parts" compared to
what you actually /paid/ for said "modem"?

> the Geek Squad guy
> said that was no problem, just get the free upgrade from MSN.
>[...]
> but apparently the geek squad guy was off base, or there is a 'secret'
> upgrade I cannot find.

Well, since HE suggested it, I would take the laptop to the store and
have him navigate/download/install said "freely available upgrade" ON
HIS DIME AND TIME.  Offhand I don't know how Best buy's "geeksquad"
prices their work (is it a flat per-incident fee, or some sort of hourly
arrangement?)  If it is per-incident, you certainly can make the case
that this is the same "incident" and you are not, as yet, satisfied with
the results.


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