I wish it were otherwise.  Yes, the pen is mightier than the sword, but the
dollar is mightier than the pen (after all that pen did cost something did
it not?).  As you pointed out, may the customer spend their dollars wisely.

(BTW, I apologize for not replying with the correct subject header earlier.
I guess I might as well continue with the same mistakenly chosen one.)

Tom Brandt wrote:

>But they are right, they have to please their stockholders.  Many
>companies, such as HP (for the most part) please their stockholders by
>pleasing their customers.  Cognos has apparently chosen another strategy,
>which is their right.  However, if their pricing strategy drives down sales
>and revenue as buyers exercise their right to go elsewhere, their
>stockholders will start asking just what in hell is going on.
>
>Writing letters and grumbling in this and other forums will not change
>their strategy; only going elsewhere will.

John Backus
Beechglen Development, Inc.
My opinions (and opionions) are my sole responsibility and are independent
of my employer.