Rachael,
You asked:
     I'd like to understand how our customers are using Predictive/iX
today
     in order to ensure we meet the requirements on future platforms.
In
     particular, I'd like to know the answers to the following:

     o Are you using Predictive/iX today?  If so, how?
Yes, we rely on it to warn us of possible memory or disk drive faults.
We allow our HP engineers to disable it for tape drives as tape errors
cause too many false alarms.

     o Which devices and platforms are being monitored in your
environment
       under Predictive/iX?
HP3000 989KS400, 979KS400, 969KS120, 957RX, memory and disc drives.

     o Are there any features/capabilities that should be made available
in
       future Predictive/iX versions?
YES, support for the new disk drives with Seagate ID's.
Example: a 979KS400 with MPE/iX 5.5 PPT 6 does not register drives with
the
following ID's: ST34573WC (A3353A) and ST39173WC (A5238A).
Also does not register DDS-3 tape drive HPC1537A, but we can live with
that.

     o On a scale of 1-5, how much does your environment depend on
       Predictive/iX (1 means you don't use it; 5 means you can't live
       without it)?
5555555555

Regards
Fred Metcalf

Neil Harvey & Associates
Boundary Terraces, 1 Mariendahl Lane, Newlands, 7700, South Africa
Mobile: +27-82-822-5605             E-mail:  [log in to unmask]
Phone:  +27-21-670-9200                Fax:  +27-21-670-9300