Jon - The renewal notice includes Hardware.  Your comments made me look
more closely and yes - the Hardware is listed as ending support 04/30/02
and is just a prorated amount.  

Sorry for the wasted bandwidth.

Bill Harris

-----Original Message-----
From: Jonathan M. Backus [mailto:[log in to unmask]] 
Sent: Monday, January 07, 2002 4:36 PM
To: Bill Harris; [log in to unmask]
Subject: RE: [HP3000-L] HP Support Contracts

Bill,

        The official end of hardware support for the 9x7 is still April
2002 according to the chart included with Winston's letter in November.
What version of MPE/iX are you running?  You can continue with O/S
support and drop the hardware support so that may be why you got the
mis-leading letter.

Thanx,
        Jon

-----Original Message-----
From: HP-3000 Systems Discussion [mailto:[log in to unmask]]On
Behalf Of Bill Harris
Sent: Monday, January 07, 2002 6:26 PM
To: [log in to unmask]
Subject: [HP3000-L] HP Support Contracts


We are still running a 957RX box and our HP support contract is due to
expire before the eol date this April.  I received a support
notification in the mail outlining the costs associated with renewal for
the next 12 months.
 
I've been out of pocket for a great deal of December and need to know if
I missed something.  Is this offer from HP to renew support on my 957
for the next year really valid?  Does anyone else have a similar
situation?
 
Maybe it is just wishful thinking on my part.
 
Bill Harris
Seastrom Manufacturing Co., Inc.
 

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