On Mon, 25 Oct 1999 14:26:38 -0400, Jerry Fochtman
<[log in to unmask]> wrote:

>
>Also, many end-users may not be aware, but most vendors will actively
>work together to assist customers when its not clear as to what product
>may be causing the problem.

We've come to expect that with the 3000 community, definitely. That's
not the lesson one learns if they come from, say, a PC background!
That's one pleasant thing I get to tell people who move from the PC
world into "our" world .... their tech. support experiences will be
100x better than what they are used to.