Then my statement stands. Someone made a change, or has a failure,
somewhere.
Ron Horner
Horner Consulting
-----Original Message-----
From: Robert Mills [mailto:[log in to unmask]]
Sent: Monday, December 15, 2003 11:02 AM
To: 'Ron Horner'; [log in to unmask]
Subject: RE: [HP3000-L] FTP failing to connect.
Ron,
My understanding is that ftp uses port 20 to communicate with and port 21
for transfering data. That is unless the client goes passive when the data
port, in the range 21 to 1024, is selected by the server.
regards,
Robert W.Mills
Systems Development Manager
Windsong Services
(01689) 870622 x3005
Ron Horner < mailto:[log in to unmask]> wrote on 15 December 2003
16:50:
> Maybe you can FTP that way instead.
>
> Ron Horner
> Horner Consulting
>
> -----Original Message-----
> From: HP-3000 Systems Discussion [ mailto:[log in to unmask]]On
> Behalf Of Robert Mills
> Sent: Monday, December 15, 2003 10:41 AM
> To: [log in to unmask]
> Subject: Re: [HP3000-L] FTP failing to connect.
>
> Ron,
>
> You can only ping an ip address. You can't specify a port number (at
> least
> not with ping/xl[B0605000] or Win2000's ping).
>
> regards,
>
> Robert W.Mills
> Systems Development Manager
> Windsong Services
> (01689) 870622 x3005
> -----Original Message-----
> From: Ron Horner [ mailto:[log in to unmask]]
> Sent: 15 December 2003 16:30
> To: Robert Mills; [log in to unmask]
> Subject: RE: [HP3000-L] FTP failing to connect.
>
>
> I thought that you could change the port that you are pinging to.
> Just by entering the IP address and ":" and the port number. He may
> have said that
> there are no changes, but something has changed.
>
> Ron Horner
> Horner Consulting
>
> -----Original Message-----
> From: Robert Mills [ mailto:[log in to unmask]]
> Sent: Monday, December 15, 2003 10:24 AM
> To: 'Ron Horner'; [log in to unmask]
> Subject: RE: [HP3000-L] FTP failing to connect.
>
> Ron,
> Had thought about that one. The confusing thing is that it used to
> work and
> had done so for several weeks. They insist that no changes have been
> made at
> their end and I know that we have not made any.
> regards,
> Robert W.Mills
> Systems Development Manager
> Windsong Services
> (01689) 870622 x3005
>
> Ron Horner < mailto:[log in to unmask]
> < mailto:[log in to unmask]> > wrote on 15 December 2003
> 16:19:
>> It could be an issue of port that FTP comes through. I believe the
>> port number is 21. If the firewall is sensitive to the FTP port,
>> you may not get in. At the same time, you can still ping the device
>> as much as you want.
>>
>> Hope this helps.
>> Ron Horner
>> Horner Consulting
>>
>> -----Original Message-----
>> From: HP-3000 Systems Discussion [ mailto:[log in to unmask]
> < mailto:[log in to unmask]> ]On
>> Behalf Of Robert Mills
>> Sent: Monday, December 15, 2003 10:14 AM
>> To: [log in to unmask]
>> Subject: Re: [HP3000-L] FTP failing to connect.
>>
>> Craig,
>>
>> He has a hardware firewall between his ftp box and his ISP which
>> does not show on the PC's tracert listing.
>>
>> He says that his other suppliers have no problem with connecting to
>> his box.
>>
>> regards,
>>
>> Robert W.Mills
>> Systems Development Manager
>> Windsong Services
>> (01689) 870622 x3005
>>
>> -----Original Message-----
>> From: Craig Lalley [ mailto:[log in to unmask]
>> < mailto:[log in to unmask]> ] Sent: 15 December 2003 16:06 To:
>> Robert Mills; [log in to unmask]
>> Subject: Re: FTP failing to connect.
>>
>>
>> Robert,
>>
>> The ability of the router to respond to a TRACERT request is
>> programable. A lot of people disable this "feature" for security
>> reasons.
>>
>> The fact that you can ping the box shows that you are getting a
>> physical path.
>>
>> I would guess if you can get to other sites, then the issue is with
>> this site in particular. Can anyone else FTP to them?
>>
>>
>> -Craig
>>
>>
>> Robert Mills <[log in to unmask]> wrote:
>>
>> Greetings to the -L,
>>
>> We have a batch process that connects to about 20 sites to pickup
>> order files and drop response and stock files. This has worked with
>> no problems for ages.
>>
>> A couple of weeks ago we started getting FTPERR 9 (Cannot connect to
>> host) about 5 seconds after trying to OPEN the connection to one of
>> the sites. The customer says that he sees us connect and then we
>> drop the connection immediately. We have made no changes and the
>> customer says that he has not made any either. The other 19 sites we
>> connect to are still working without any problems. The customer says
>> that the other supplies who connect to his ftp box are still working
>> fine.
>>
>> I have tried to ping his box and all is ok. I then tried tracert
>> (prvxl.telesup) specifying a max 30 hops. Everything was ok until it
>> reached the 11 hop when it displayed '* * *' in stead of the address.
>>
>> I then tried to ftp the customer from my desktop PC (as it leaves our
>> network via the same gateway address as the HP3000). This also failed
>> with a 'connect :Connection reset by peer' message. Pinging his box
>> from the PC completed ok. Tracert from the PC completed in 11 hops.
>> If followed exactly the same route, and number of hops, as the
>> HP3000 but displayed the customers address in the 11th hop.
>>
>> We use different ISP's and I was wondering if it is something that
>> one of them may have done that is causing this?
>>
>> The only other thing I can say is H E L P ! !
>>
>> regards,
>>
>> Robert W.Mills
>> Systems Development Manager
>> Windsong Services
>> (01689) 870622 x3005
>>
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>>
>>
>>
>> _____
>>
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