James Trudeau wrote:

> Howdy,
>
> So we've got this nice brand new HP 90000.  It has a nifty little
> internal modem.  It has a nifty internal modem that used to work.
> Won't sync anymore.  After rebooting and a bit of other mucking
> about (I knew this was going to happen) we called the RC to
> place a service call.  Ah! Not so fast there Henry.
>
> Seems that to reset (I knew this was going to happen) the nifty
> internal modem ya gotta pitch everyone off the system, shutdown
> HP-UX and then power down all 2,100 pounds of K460!  I beg yer
> pardon?  Yeah, just shut it all down and power cycle the whole
> shebang :-o
>
> Whatever happend to a  25 cent switch on the modem panel?
>
> Now I've got that outta my craw........do the newer HP 3000 9x9
> boxes have the same sort of rig?
>
> Jim (a bit torqued) Trudeau

  Jim,

We are currently running a 959KS and yes the system does need to be
re-booted to
reset the modem. However, I do have a workaround that we use courtesy of
HP.

Run SYSDIAG and at the prompt type in
DUI>consolan pdev=10/4/0 section=2 "23"

Not sure what the numbers mean, but I can take a stab.
pdev=10/4/0 is the path of your LANIC card
section=2 is diagnostic mode
"23" is the device (support modem)

Again, this is only a WAG......

Might want to confirm the above with HP prior to running on your system.



Rick 'done traveling for a while' Clark
P/A for WW&R
Cleveland, Ohio