Question:

It is a genuine HP cable? If so, is it a new version or old. (If old, clip
pin 23 with a wire cutter.)

Paul Courry
Abtech Systems


At 01:16 PM 1/15/99 EST, Wendell E. Gragg wrote:
>We have been having problems with our Support Link modem the past several
>days.  While the modem will answer and connect, the caller never receives the
>MPE prompt.  Our CE has replaced the modem several times with both the same
>type and others.  We have replaced the serial cable.  The User Port setting
>for ldev21 is 9600 baud, modem type 0 (we tried it with a 1 also) and no
>parity.  The modems have been from 2400 to 9600 baud.  On one try, we did get
>a message stating that it cannot Fwrite to $stdlist in Startlogon for ldev
21,
>but most of the time there is no console message.
>
>This is a 928RX machine.  IPL does not help.  Does anyone have any ideas?
>This is getting frustrating as I have to dial in every night to do my backups
>and our software vendor cannot get in to check on things and do updates.  Any
>help will be appreciated.
>
>Thanks,
>
>Wendell Gragg
>Socorro Independent School District
>El Paso, Tx  (915) 851-7044
>
>