HP3000-L Archives

November 1999, Week 2

HP3000-L@RAVEN.UTC.EDU

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Fri, 12 Nov 1999 10:17:44 -0800
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Re:
> When rolling the date back to reality, HP advises that you shut the system
> down, and either do an INSTALL or an UPDATE from your SLT followed by a
> :RESTORE / (without the ;KEEP option).  Apparently, some of the post-Y2K
> dates are written in places that you & I don't understand and that a full

It's an example of "CYA" thinking, AFAIK.  To test this, ask HP:

   I accidentally entered next week's date when we booted the machine.
   I didn't notice until the end of the work day.
   How do I correct this?

If they don't recommend an INSTALL/UPDATE and complete RESTORE,
then you have to wonder why it should be recommended for the Y2K test case!

> Insofar as an INSTALL is
> concerned, I've been handed this solution many times in the past by HP
> (disk drive mechs go out, disk controllers fail, etc.).  I sometimes wonder
> if HP is aware of the amount of time needed to re-INSTALL a 50 or 100 GB

Probably....and they're aware of how much more of their time it would take to
handle the problem without a re-INSTALL.  It's quite similar to the PC support
people saying "reinstall the product".  Note: I'm not offering an opinion on
how often there might be a solution other than INSTALL, simply noting that
sometimes INSTALLs are recommended because they're the easiest
solution for the recommender.

When you're told to do a reload, treat it like surgery...sometimes it pays to
get a second opinion.  I know I recommended reloading once, in a case where
I figured it would take nearly as much of my time to help solve the problem
as it would take to do an reload.

SS


Stan Sieler                                           [log in to unmask]
www.allegro.com/sieler/wanted/index.html          www.allegro.com/sieler

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