John Z. writes:

> Then Nick Demos wrote:
> >Sure, and you can.  Anybody with a new system and/or a maintenance
> >contract can submit an enhancement request through the Response
> >center.
>
> But only if you have HPRC support. Not subscription support. I just
> couldn't see paying the extra $25000 a year to report bugs to HP.

HP has publicly said that all customers are free to submit bug reports
and enhancement requests, even if they are not on support.

They have, however, failed to provide a mechanism for such reports
to be submitted.  I'd presume that snail mail sent to the right address
at HP would work...but I have no idea what address this is.

In an effort to FINALLY GET HP TO LISTEN TO USERS WHO WANT EMAIL
SUBMISSION OF BUG REPORTS, I'm cc'ing a couple of HP people responsible
for HP ESC.

--
Stan Sieler                                          [log in to unmask]
                                     http://www.allegro.com/sieler.html