Mark,

I think that the engineer should have been able to get the file.  I've had
to do something similar about 10 days ago and I was able to 'put' the file
on one of HPs servers (We have a firewall in our site, so he could not come
in).  I should also indicate though, that I was dealing with an escalation
engineer.  It maybe the case that the escalation engineers are given more
capabilities?

Paul Christidis


______________________________ Reply Separator _________________________________
Subject: sending files to HPRC via the net
Author:  [log in to unmask] at CCGATE
Date:    03/20/97 05:09 PM


The HPRC needed to obtain a 3MB tar archive of mine so they could duplicate
a problem with the diff shell utility.

I suggested that the engineer ftp it off of my anonymous ftp site, but he was
unable to get through the internal HP firewall.

So then the engineer tried to download the file via a dial-up modem connection,
but the phone lines were too noisy and the download never ran to completion.

Then I suggested that I e-mail it to him, but he said he doesn't have that kind
of incoming e-mailbox capacity.

So now I have to postal mail a DDS tape to Mountain View to transfer a file
that I thought would have been easy to do over the Internet.

Can anybody from HP elaborate about HPRC access to the Internet?  Is ftp
flat-out forbidden, or should the engineer have been able to do it if he knew
how?
--
Mark Bixby                      E-mail: [log in to unmask]
Coast Community College Dist.   Web: http://www.cccd.edu/~markb/
District Information Services   1370 Adams Ave, Costa Mesa, CA, USA 92626-5429
Technical Support               +1 714 438-4647
"You can tune a file system, but you can't tune a fish." - tunefs(1M)