I have set up a Genicom 3480EP printer as a spooled device off my 987. The printer is hooked up to a JetDirect box and has an IP address.

We use the printer as a label printer, sending formatted labels from QUIZ to it.

I set up the printer in NPCONFIG.PUB.SYS as pjl_supported=false and jam_recovery=false.

When the user (in abuilding a block away) tried to print labels on it, we told us nothing happened. We set up the printer as a printer off our network and we were able to print the Windows test page to the printer.

I then checked out the printer and I was able to print a listing out of QEDIT to the printer, but the listing would start on the 45th line!! This now explained why nothing came out when they user tried to print something - his listing was less than 45 lines!! 

Sometimes, but not all the time, the first line appears to be several lines overstruck.

When I tried to print a small report, all I got was one line that said

10V -12345X -12345X

Anyone got any hints - seen anything like this?

thx
steve hammond
(as an aside, if any of you a women's soccer fans, look for me Thursday night working as a photo marshall at the US-Germany soccer game. I'll be the really big guy of the end of the field to the left wearing a red vest that says 'FIFA 1999' - hey, it's my 15 seconds and I'm letting everyone know about it!!)