HP3000-L Archives

October 2002, Week 3

HP3000-L@RAVEN.UTC.EDU
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Subject:
Re: Replacement system board after the EOL date
From:
Wirt Atmar <[log in to unmask]>
Reply To:
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Date:
Tue, 15 Oct 2002 14:36:53 EDT
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Gibson asks:

> I was just reading the 3000 NewsWire (September 2002 page 28).  It described
>  a example of a problem where the system board fails after the end of life
>  support date from HP.  The article indicates that an HP CE must install the
>  replacement system board.
>
>  So, will HP be providing a solution to a failed system board after the end
>  of life date?

Yes. Particularly attractive notes of condolences are now being printed for
mailing to future ex-customers who find themselves in that fix. HP thinks
that you will find these notes especially reassuring and indicative of their
concern for your plight. "We care" is the motto that HP is using in all of
the cards.

You will also receive substantial sales material on the then-current line
HP-UX servers that they think that you might not only enjoy but find
informative as well.

Wirt Atmar

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