On Wed, 5 Jul 2000 14:01:13 -0600, Dennis Heidner
<[log in to unmask]> asked:

>Did you receive the error while,  doing a DBGET, or DBPUT, DBDELETE?

<snip>

"Pandey, Pushkar TCS1C" wrote:
>
> Gents,
>
> Can you please let me know how to solve the problem.
>
> **********************************
> EPMARS - BROKEN BACKWARD CHAIN
> Please rectify the BROKEN BACKWARD CHAIN:SET 97 PATH 9 in EPMARS.
> See the following Terolog file error message.
> TURBOIMAGE RESULT; RETURN STATUS = 18
> IMAGE CALL INFORMATION NOT AVAILABLE
> BROKEN BACKWARD CHAIN: SET 97 PATH 9 ENTRY 0 0 HEX DUMP OF STATUS ARRAY
> FOLLOWS:0012 0061 0000 0000 0001 0009 4163 819e 0000 0e77
> ********************************************
>
> The chain in the database had been broken.
>
> If I run the Fix chain of the adager utility is it ok
>
> Please pass your experience  on this regard at the earliest
>
> Regards
> Pushkar Pandey
> Sultanate of Oman

As you can see from the DBEXPLAIN message above "IMAGE CALL INFORMATION NOT
AVAILABLE", we can not tell if it was a DBGET, DBPUT or DBDELETE.

This was one of my examples from my "rant" presentation at SIG3000 on
worthless IMAGE error messages.  The Entry number being displayed as 2 16
bit numbers is also useless and sometimes we see path 0!

<PLUG>

The best thing to do in this situation is to find out if you really have a
broken chain and not a "phantom" broken chain.  We recommend doing a
diagnostic on the whole database like NMCHECK.LIBRARY.REGO (provided by
Adager) or DIOGENES (provided by HP) or another tool's diagnostic.  Or you
could do a diagnostic on just the dataset(s) in question and the path(s) in
question by doing a PATH EXAMINE within Adager.  All of these options are
covered in a paper I have on the Adager web site covering Database Therapy at:

http://www.adager.com/TechnicalPapers.html

</PLUG>

Until we know what problems (if any) you really have we can not offer help
in fixing them.  Sorry!

Hope this helps,

+---------------+
|               |
|            r  |  Ken                             [log in to unmask]
|          e    |                           http://www.adager.com
|        g      |  Ken Paul                      Tel 208 726-9100
|      a        |  Customer Support              Fax 208 726-2822
|    d          |  Adager Corporation
|  A            |  Sun Valley, Idaho 83353-3000            U.S.A.
|               |
+---------------+