hello,
  We use a product called OMNIDEX to provide indexes on our Image databases, and are running into an obscure error that we were wondering if anybody has ran into it before.  Our production databases work fine, but when we restore databases from our backup tape drives some of them are giving us an "Undefined TPI error message 3940".  We haven't determined if the problem is with our tape drive or something else yet, but if anybody has ran into something like this before, we were wondering if they might have found a quick solution (to open the databases & retrieve data).  We've tried opening the "broken" databases with a couple of different programs, including Omnidex's OMNIUTIL program & all return that error # when opening the database.  (See http://kirk.anderson.edu/~aaved/dn.jpg for an example).
  We've not tried replacing the database root file with that from one of our production ones yet, & our next step is going to try to contact the vender for support.  We just thought we'd query the community in case others have ran into this (or if this looks like it might be a hardware problem w/ our tape drives; depending on the backup tape, 1 or two out of a half dozen or so databases will have this problem).
  Thanks,
--alex


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   alex j aved          765.641.4309
   information technology services
   anderson university, anderson, in
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