Gary Nolan wrote:

> After 40 minutes of voice mail hell I give up HP 800 number stink.
>
> Since getting our notice of HP support on serial printers we have tried to get info from HP on what to replace them with. In our case we do not need dot matrix printers but we do need printers that can hook up to the HP 3000 serial.
>
> In the past we have used HP 4L's hooked up via a product from Wilco Aims called the print cube plus that would take the serial convert to parallel and handle the status checking that is necessary to the 3000 for printer out of paper etc. But Wilco has gone out of business.
>
> Anybody have any ideas.
>
> HP sure makes it hard to get answers now. I remember the good old days when you could call some one and get an answer now all you get is music and people who do not know what a 3000 is.
>
> Gary Nolan
>
> opinions are mine and so is the smoke from my ears.


If you can afford to spend the extra money, the 5Si's have an optional serial port.
Sorry, I don't have a quote handy


Ah yes.. the good old days. When your account co-ordinator would 'visit' your site
every few months.....

Rick 'now where is that 3000 price list they promised*#@ years ago' Clark
P/A for WW&R
Cleveland,Ohio