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May 2012, Week 4

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Sun, 27 May 2012 13:51:26 -0700
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Just thinking outloud.   Did you replace the fibre cables?

-Craig

Sent from my Verizon Wireless Droid

-----Original message-----
From: Mark Ranft <[log in to unmask]>
To: [log in to unmask]
Sent: Sun, May 27, 2012 20:29:08 GMT+00:00
Subject: Re: HELP - N-Class 4x750 Boot Selftest Errors

After switching to the alternate system, the new system still hangs up in
FSCHECK...

:fscheck.mpexl.telesup
FSCHECK, A.75.02 (C) Hewlett-Packard Co., 1987. All rights reserved.
fscheck: ca all 

Checking file labels on volume: MPEXL_SYSTEM_VOLUME_SET:MEMBER1

Checking the free list        
STM system manager is waiting for networking to startup. 

And it hangs here forever.


Mark Ranft
Pro 3K

-----Original Message-----
From: Mark Ranft [mailto:[log in to unmask]] 
Sent: Sunday, May 27, 2012 2:42 PM
To: [log in to unmask]
Subject: HELP - N-Class 4x750 Boot Selftest Errors

It isn't often I need help, but this hardware related error has me in
trouble.

The issue started with a single HAFO error on the N-Class 4 way 750.  The
VA7410 checked out clean status in command view.  The system was hanging up
sessions trying to do as little as print particular files.  I could run
GLANCE ok.  I saw DISC and IMP waits.  Checking the system for locks, DBUTIL
hung. The HAFO switchback was slow, but worked after a long pause.  This was
unusual from my experience.

Still unable to free the hung sessions, I decided it was either reboot or
try to reset the VA7410.  It being quiet on Sunday.  The reset was chosen.
The reset crashed the system.  VA7410 log analysis indicated a bad drive, by
showing 9 of these errors today.  They started at the time of the HAFO.

	Event Description     = PDM_DISK_PROBLEM_EH This event indicates
that a drive ha
	s been identified to be causing problems in the backend FC loop. It
is recommend
	ed that the drive be physically removed as soon as possible.

The bad drive has been replaced and the rebuild automatically started.  (And
has since completed.)

The system was rebooted and left quiet to run FSCHECK.  
     cd all;ignore
showed minor and usual spoolfile errors.
     cl all;ignore
hung at.. 
     Checking file labels on volume: MPEXL_SYSTEM_VOLUME_SET:MEMBER1

     Checking the free list        
Forever.
Subsequent reboot came up with LLIO error on path 0/5.  This was an unused
100BT network card.  
After ignoring that and moving on, I still hung on FSCHECK. 

So I removed the 0/5 card and now I am still getting...

memory                    config                     7240
I/O                       config                     8204
I/O                       config                     8204
I/O                       config                     8204
I/O                       config                     8204
I/O                       config                     8204
I/O                       config                     8204
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119

***** EARLY BOOT VFP : SYSTEM ALERT ***** SYSTEM NAME: Company-PROD
DATE: 05/27/2012 TIME: 18:58:40
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 8 = I/O 
SOURCE DETAIL: 2 = system bus adapter   SOURCE ID: 0
PROBLEM DETAIL: 3 = function failure

LEDs:  RUN      ATTENTION     FAULT     REMOTE     POWER
       FLASH    FLASH         OFF       ON         ON
LED State: Running non-OS code.  Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x1000106382001193 44444444 44440005 - type  2 = Expected Data
0x5800186382001193 00007004 1B123A28 - type 11 = Timestamp 05/27/2012
18:58:40
A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display Anything
else redisplay the log entry
->Choice:a
*****************************************

***** EARLY BOOT VFP : SYSTEM ALERT ***** SYSTEM NAME: Company-PROD
DATE: 05/27/2012 TIME: 18:58:40
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 8 = I/O 
SOURCE DETAIL: 2 = system bus adapter   SOURCE ID: 0
PROBLEM DETAIL: 3 = function failure

LEDs:  RUN      ATTENTION     FAULT     REMOTE     POWER
       FLASH    FLASH         OFF       ON         ON
LED State: Running non-OS code.  Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x1800106382001193 04444444 04440005 - type  3 = Actual Data
0x5800186382001193 00007004 1B123A28 - type 11 = Timestamp 05/27/2012
18:58:40
A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display Anything
else redisplay the log entry
->Choice:a
*****************************************

***** EARLY BOOT VFP : SYSTEM ALERT ***** SYSTEM NAME: Company-PROD
DATE: 05/27/2012 TIME: 18:58:40
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 8 = I/O 
SOURCE DETAIL: 3 = local bus adapter   SOURCE ID: FF
PROBLEM DETAIL: 0 = no problem detail

LEDs:  RUN      ATTENTION     FAULT     REMOTE     POWER
       FLASH    FLASH         OFF       ON         ON
LED State: Running non-OS code.  Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x2000106083FF1192 000101FF FF01FF83 - type  4 = Physical Location
0x5800186083FF1192 00007004 1B123A28 - type 11 = Timestamp 05/27/2012
18:58:40
A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display Anything
else redisplay the log entry
->Choice:a
*****************************************
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119
I/O                       test                       8119

***** EARLY BOOT VFP : SYSTEM ALERT ***** SYSTEM NAME: Company-PROD
DATE: 05/27/2012 TIME: 18:59:12
ALERT LEVEL: 6 = Boot possible, pending failure - action required

REASON FOR ALERT
SOURCE: 8 = I/O 
SOURCE DETAIL: 3 = local bus adapter   SOURCE ID: FF
PROBLEM DETAIL: 6 = configuration error

LEDs:  RUN      ATTENTION     FAULT     REMOTE     POWER
       FLASH    FLASH         OFF       ON         ON
LED State: Running non-OS code.  Non-critical error detected.
Check Chassis and Console Logs for error messages.

0x2000106683FF2164 000101FF FF01FF83 - type  4 = Physical Location
0x5800186683FF2164 00007004 1B123B0C - type 11 = Timestamp 05/27/2012
18:59:12
A/a: ack read of this entry - Q/q: quit Virtual Front Panel Display Anything
else redisplay the log entry
->Choice:a
*****************************************
I/O                       config                     8204
processor                 test                       1120
processor                 test                       1133
processor                 test                       1135
processor                 test                       1152
processor                 test                       1139
processor                 test                       113A
processor                 test                       113B
processor                 test                       113C
processor                 test                       113D
processor                 test                       113E
processor                 INIT                       1701
processor                 test                       1120
processor                 test                       1120
processor                 test                       1133
processor                 test                       1135
processor                 test                       1152
processor                 test                       1139
processor                 test                       113A
processor                 test                       113B
processor                 test                       113C
processor                 test                       113D
processor                 test                       113E
processor                 INIT                       1701
processor                 test                       1120
processor                 slave rendezvous           1C40
processor                 test                       1120
processor                 test                       1133
processor                 test                       1135
processor                 test                       1152
processor                 test                       1139
processor                 test                       113A
processor                 test                       113B
processor                 test                       113C
processor                 test                       113D
processor                 test                       113E
processor                 INIT                       1701
processor                 test                       1120
processor                 slave rendezvous           1C40
processor                 test                       1120
processor                 test                       1133
processor                 test                       1135
processor                 test                       1152
processor                 test                       1139
processor                 test                       113A
processor                 test                       113B
processor                 test                       113C
processor                 test                       113D
processor                 test                       113E
processor                 INIT                       1701
processor                 test                       1120
processor                 slave rendezvous           1C40
processor                 test                       1142
processor                 test                       113B
platform                  test                       612A
I/O                       config                     8238

*****************************************

************ EARLY BOOT VFP ************* End of early boot detected
*****************************************

Firmware Version  43.43

Any assistance with the selftest error above would be appreciated.

I will attempt to boot up an alternate system with the same array and run
FSCHECK next.  

Mark Ranft
Pro 3K

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