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Reply To: | DOVANO,MICHAEL (HP-Cupertino,ex1) |
Date: | Thu, 16 Dec 1999 14:30:34 -0700 |
Content-Type: | text/plain |
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Barry Durand wrote:
A customer of ours is trying to install PP7 and a subsys. While on Phase2
of PATCHIX, PATCHIX aborted with:
Attempt to read past EOF. PASCERR 694
File is TEMPLST2
While searching the HP3000 archives, I noticed that Ken Slettenran ran into
this same problem
some time back. From what I could tell from his posting his problem was
solved by first
mounting the SUBSYS tape before the CSLT created by Patch\IX. My customer
did this the
first time but he still got the error. Does anyone have any ideas?
Thank you in advance,
Barry Durand
------
Some background for the benefit of the 3000-L: On a Patch/iX run where a PP
and subsys tape are being applied, Patch/iX during Phase 2 will ask for 1)
the SUBSYS tape, then 2) the CSLT/STORE tape, in that order (note that
"Phase 2" refers to the installation steps that occur after the CSLT has
been applied, and the system is booted with the patched OS). Unfortunately,
it looks like there is a misprint in the 5.5 installation manual that makes
it easy to miss the SUBSYS tape mount, and some well meaning customers and
CEs mount the CLST first instead. Patch/iX compounds this problem by going
on its merry way trying to restore the subsys files from the wrong tape -
resulting in the empty TEMPLST2 file - and asking for a second mount of the
CSLT - later aborting with this Pascal error in a pretty unfriendly way.
Barry, you might want to make sure that your customer is mounting the tapes
in the right order during Phase 2 (not just during the CSLT creation phase).
If however, they appear to be running into a different problem that this
does not address, feel free to e-mail me with the details and/or place a
call.
Oh, and as far as making Patch/iX a little more resilient in this matter:
I'll check to see if we can do for the next release.
Michael Dovano
MPE/iX OS Patch and Installation
Commercial Systems Division, Hewlett-Packard
19447 Pruneridge Avenue
Cupertino, CA 95014
E-mail: [log in to unmask]
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