HP3000-L Archives

July 1999, Week 2

HP3000-L@RAVEN.UTC.EDU
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Subject:
More on LPQ Printer recovery
From:
bob mcgregor <[log in to unmask]>
Reply To:
bob mcgregor <[log in to unmask]>
Date:
Tue, 13 Jul 1999 11:42:57 +0100
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We are still working with the response center on getting the LPQ1000 printer to effectively restart after a paper jam.  We have connected it serially and via a JetDirect external and in both senarios what happens is, after clearing the jam, it continues where it stopped printing.  No recovery at all.

A question I have is: Does ANYONE have an LPQ printer that successfully recovers after a paper jam?  By recover I mean printing restarts on the jammed page  without issuing some sort of spooler command.  If so, could you let me know what OS and patch level or if you had to do anything to make it work.  We are on OS 5.5 patch 4.

Another question is does installing patch MPEKXF7B which allows the command SERIAL_PRINTER_SIMULATION= in the npconfig file help with the recovery.  I have not installed this patch as it does not mention anything about it fixing any recovery issues but maybe it does....

Please respond off list if you can...
thanks, bob

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