HP3000-L Archives

July 2000, Week 4

HP3000-L@RAVEN.UTC.EDU

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From:
Stan Sieler <[log in to unmask]>
Reply To:
Stan Sieler <[log in to unmask]>
Date:
Thu, 27 Jul 2000 10:04:47 -0700
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Hi,

If you want to send feedback to HP about the ITRC (aka HP ESC (Electronic
Support Center)), email [log in to unmask]

:)

In my feedback, I mentioned the usual:

   - lack of data in the Technical Knowledge Database

   - poor search engine (lacks "near", etc.)

but I forgot to mention:

   - lack of email bug report submission

   - ITRC down time / response time problems

   - pseudo URLs, different for each search.  This means you
     can't rely on your browser's color-change to tell you which
     bug reports you've already read.  It also means you cant
     bookmark a document.

   - and others :)

--
Stan Sieler                                           [log in to unmask]
www.allegro.com/sieler/wanted/index.html          www.allegro.com/sieler

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