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November 2003, Week 2

HP3000-L@RAVEN.UTC.EDU

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From:
"Emerson, Tom" <[log in to unmask]>
Reply To:
Emerson, Tom
Date:
Tue, 11 Nov 2003 18:22:57 -0800
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I'm kind of coming in on the tail end of this myself, but it seems we have a process on an Oracle database [if you can say "ON an oracle database..."] that is accessing an Image database via Oracle's "gateway" [which I've just learned today is "unsupported"]

this process has run fine for (years, months, whatever...) and "all of a sudden" caused a system failure.  That's right -- flat out crashed the box.  I'm "told" that "no changes" have occurred [but I'll bet you've heard that song-and-dance before...] (*) and this "process" has worked with at least twice as many records as the current input file; it has also processed the input file "on another system" without error, but crash dumps are pointing a finger at this "gateway" and something to do with a memory leak or bounds violation [you can imagine my skepticism of THAT -- yes, this can happen, but it shouldn't bring down the box...]

[unless for some UNGODLY reason Oracle decided they MUST use PM rather than remain in "user space" as they say in Unix-land]

Does any of this sound familiar?  Is there a particular version of the "gateway" that I should be looking for? [or at least to pass along to the sysadmin to check against]

I've also learned that this system is excruciatingly slow -- it is taking upwards of a minute PER TRANSACTION [and on a 4-way box to boot!] so I'm suspecting the "query" that is being used is, shall we say, "less than optimal"? [can you say, "serial read of the entire dataset..."?  I thought you could...]  Is there any way I can prove [or disprove] this theory?  [for instance, where would I look for a "log" file showing what transactions are occurring?  I'm thinking something like the "odbclog" that is written by the ODBC listener for normal "allbase/sql/PC" traffic...]

Tom

(*) OK, confirmed that "no changes" was indeed a bit of a fib: the process on the Oracle side of things has had a change rolled in on the day this problem started.  Not enough to point the finger solidly yet, because if the problem is inherent in the gateway, it was just "waiting to happen" and might have happened regardless of changes to the oracle process...

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