Barry, whenever I'm in a crisis with a production problem, hours can
seem like days.

IMHO, getting a response from *anyone* on the weekend in less than a
couple of hours is pretty good.  Of course, my database is not having
problem (knock on wood!).

Good luck and let the HP3000-L know of your outcome.

Barry Durand wrote:
>
> The one thing that I had NEVER thought would happen has begun to happen.  I have
> been getting BAD service from Adager.   Last weekend it took well over an hour
> and 3 phone calls to Adager for me to get a call back from them.  Today, I just
> placed my second call (the first one was over an half an hour ago) and I still
> have not heard back from them.

--

Dale Halterman          Wumly Consulting Services, Inc.
510/703-5849    mailto:[log in to unmask]  http://www.wumly.com
  "Professional Services to Information Systems Management"
    specializing on all types of HP equipment since 1988.