Well, another "no thanks to HPQ' response center" but there is a very bright
side to this story.
It seems that I have been working lots of weekends lately at different HP3000
sites. This weekend like last weekend is no exception.
I want to first thank Rene Wok for his exceptional service to the HP community.
Rene has been busy with me for two weekends and he first has a very calming
effect. I can bring any Image issue to him and he has the answers as a matter
of fact during the initial conversation.
In the time Rene sent the following e-mail and the time it took to download
the patches we were back in business in less than three hours..
and now for the rest of the story... We placed a call to HPQ.. got a call ID
waited for 2 1/2 hrs for a call back to then be told we will have another
engineer call us back shortly which was an additional 2 1/2 hrs...
By the time we got the call back we were already up and running and repacking
data.
Oh and the engineer was not the most knowledgeable apple in the cart but did
finally agree with Rene's fix... Please read below...
Another thanks to Jeff Vance who I think maintains the website for Jazz..
This time was an integer overflow error when attempting to run ADAGER and
repack datasets. The problem was not an ADAGER tool problem it was an issue
with 6.5 pp3.
SNIP>>
> -----Original Message-----
> From: Adager Support (Rene Woc) [mailto:[log in to unmask]]
> Sent: Saturday, April 12, 2003 10:47 AM
How to detect the problem:
> --------------------------
>
> :debug
> cm
> var foo cmtonmnode (mpefiletype + %27)
> nm
> dc foo, 7
>
> You'll see something like the following (I flagged the
> bad instructions with "-->"):
>
> TRANS $22.1f66194
> 01f66194 MPEFILETYPE+%27 4b7d0028 LDW 20(sr0,r27),r29
> 01f66198 d06c1fc1 EXTRS r3,30,31,r12
> 01f6619c d3bd1fc1 EXTRS r29,30,31,r29
> --> 01f661a0 d4dd0a10 ZDEP r29,15,16,r6
> --> 01f661a4 d58c0a10 ZDEP r12,15,16,r12
> --> 01f661a8 0986d406 SUB,NSV r6,r12,r6
> --> 01f661ac e680e5a0 BLE 720(sr7,r20)
>
> If you don't see the "SUB,NSV & BLE", then you don't have this problem.
>
Hewlett-Packard's response center has the problem documented under
> SR: 8606232211 (KBRC00007442). The patch that we have noticed to
> cause the problem is MPEKXX0. However, there could be other patches
> with similar behavior.
Problem description says:
> ------------------------
>
> SL.PUB.SYS OCT retranslator - Due to a bug in the MPE patch process,
> SL.PUB.SYS may sometimes be translated incorrectly, resulting in
> possible program aborts. This AUTOPAT-based script will create a new
> CSLT tape containing a correctly translated SL.PUB.SYS.
> How to correct the problem:
> ---------------------------
>
> Call HP's Response Center to obtain a solution.
>
> Alternatively, HP has a solution to the problem available from their
> Jazz website.
>
> The URL for the AUTOPAT-based scripts is
>
> http://jazz.external.hp.com/src/scripts/sloctfix/
>
> Please read the INSTALL.txt file, and then download I00STRSL and M00STRSL to
> your e3000 (if you don't have AUTOPAT laying around, download that file
> too).
>
> Processing the STRSL files with AUTOPAT results in a new CSLT tape with a
> correctly translated SL.PUB.SYS. Then UPDATE from the new CSLT to install
> the fixed SL.PUB.SYS.
>
> --------------------------
>
> Your Adager version is OK, and will work normally once you re-octcomp
> your system SL.
Up and running at 1:30 PM
> <<<<< SNIP end..
Again many thanks to Rene Wok and ADAGER for the great work that they always
do. 24/7......
Regards
Joe Dolliver
26 years and looking forward to homesteading in the future....
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